Question 1

What time do the shows start?

Accepted Answer

Each show has its own door-opening and start time listed on its event page, within the event information and description.

Question 2

Can I re-enter the venue if I leave?

Accepted Answer

To ensure proper access control, re-entry is not allowed once you exit the venue.

Question 3

Do you have a cloakroom and/or bag storage?

Accepted Answer

Unfortunately, we do not offer cloakroom or bag storage at the venue.

Question 4

Which items are not permitted inside the venue?

Accepted Answer

Dangerous items:
Firearms, knives, razors, and any sharp or blunt objects.
Illegal drugs and drug paraphernalia.
Flammable aerosols.
Fireworks, flares, and firecrackers.

Personal and consumer items:
Glass bottles or cans, and glass containers (including perfumes and cosmetic items).
Backpacks, large bags, handbags, and bulky suitcases.
Professional or semi-professional cameras, tripods, selfie sticks, and recording equipment.

Others: 
Pets (except assistance dogs), bicycles, skateboards, and motorcycle/bicycle helmets.

Items that obstruct visibility:
Bulky items: signs, flags, and balloons.
Garments: clothing, costumes, or accessories (such as umbrellas) that may block other attendees’ view.

Question 5

Where can I contact if I lost an item during an event at Marbella Arena?

Accepted Answer

For lost property, contact us at info@marbellaarena.com (mailto:info@marbellaarena.com)and include: your full name, a description of the lost item and the event at which it was lost.

Question 6

Are food and drinks available at the venue?

Accepted Answer

Yes.

Question 7

Is the venue accessible for people with reduced mobility (PMR)?

Accepted Answer

Yes. The venue - specifically the arena floor (Ruedo)- is accessible for people using wheelchairs or other devices such as scooters, walkers, etc., with a designated area reserved for these people at all events.